Refund policy

Return and Refund policy 
Last Updated: [August 8, 2026]
At XEVORA WORLD, we want you to shop with confidence. If you're not completely satisfied with your purchase, we're here to help.
1. Return Eligibility
You may request a return within [7 days] days of receiving your order, provided that:
The product is unused and in its original condition.
The product is returned with its original packaging, accessories, and tags, where applicable.
You provide your order number or proof of purchase.
The product is not listed under our non-returnable items.
We reserve the right to refuse returns that do not meet these conditions.
2. How to Request a Return
To request a return, contact us at [support@xevoraworld.com] with your order number, the reason for the return, and photos/videos if requested.
Once your request is approved, we will provide instructions for returning the product. Please do not send the product back before receiving return instructions from us.
3. Refunds
After we receive and inspect your returned product, we will notify you whether your refund has been approved.
Approved refunds will be processed to your original payment method within [5-7 Business Days]. Depending on your bank or payment provider, it may take additional time for the refund to appear in your account.
Original shipping charges are [ NON-REFUNDABLE], unless the return is due to a damaged, defective, or incorrect product.
4. Exchanges
If you receive a defective, damaged, or incorrect product, we may offer a replacement or exchange where available.
For size, color, or preference-based exchanges, exchanges are subject to product availability and may be subject to additional shipping costs.
5. Damaged or Defective Products
If your product arrives damaged, defective, or incorrect, please contact us at [support@xevoraworld.com] within [48 hours] days of delivery.
Please provide your order number and clear photos/videos of the product and packaging. After reviewing the issue, we may offer a replacement, exchange, or full refund, depending on the circumstances.
6. Non-Returnable Items
The following items may not be eligible for return:
Products marked as final sale
Personalized or customized products
Used products that cannot be resold for hygiene or safety reasons
Digital products or downloadable items, where applicable
Gift cards
Any product specifically identified as non-returnable on its product page
7. Return Shipping Costs
For returns due to change of mind, incorrect selection, or personal preference, the customer is responsible for return shipping costs unless otherwise stated.
If the return is due to a damaged, defective, or incorrect product, XEVORA WORLD will [COVER ] the reasonable return shipping cost