Terms of service

Terms of Service
Last Updated: August 8, 2026
Welcome to XEVORA WORLD. By accessing or using our website and purchasing our products, you agree to these Terms of Service. Please read them carefully before using our website or placing an order.
1. Account Terms
You must provide accurate and complete information when creating an account or placing an order with us. You are responsible for keeping your account information and login credentials secure.
You must be at least 18 years old or use the website under the supervision of a parent or legal guardian.
We reserve the right to suspend or terminate accounts that provide false information, violate these Terms, or are involved in fraudulent or abusive activity.
2. Pricing and Payment
All product prices displayed on our website are listed in Indian Rupees (INR) unless otherwise stated.
We reserve the right to change product prices, offers, discounts, and promotions at any time without prior notice. However, changes will not affect orders that have already been accepted and confirmed.
Available payment methods will be displayed at checkout. By submitting payment information, you confirm that you are authorized to use the selected payment method.
If applicable, taxes, shipping charges, or other applicable fees will be displayed during checkout before you complete your purchase.
3. Product Descriptions
We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information on our website are accurate and up to date.
However, product colors may appear slightly different depending on your device or screen settings. Minor variations in packaging, appearance, or specifications may also occur.
If you receive a product that is materially different from its description or is defective, please contact us at support@xevoraworld.com in accordance with our Return & Refund Policy.
4. Order Acceptance
Placing an order does not automatically guarantee that the order will be accepted.
We reserve the right to accept, cancel, or refuse an order for reasons including product availability, pricing errors, payment issues, suspected fraud, or incorrect shipping information.
If we cancel an order after payment has been received, we will initiate an appropriate refund to the original payment method, subject to applicable payment-processing timelines.
You will receive an order confirmation after your order has been successfully placed.
5. Shipping and Delivery
We aim to process and dispatch orders within [3-7] business days after successful payment confirmation.
Estimated delivery times may vary depending on your location, shipping method, courier availability, weather, holidays, and other circumstances beyond our control.
Once an order has been handed over to the shipping carrier, delays caused by the carrier may be outside our direct control.
Please ensure that your shipping address and contact information are correct when placing your order. XEVORA WORLD is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
6. Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy.
Eligible products may generally be returned within 7 days of delivery, subject to the conditions specified in our Return & Refund Policy.
If you receive a damaged, defective, or incorrect product, please contact us at support@xevoraworld.com within 7 days of delivery with your order details and appropriate photos/videos.
Approved refunds will generally be processed within 5–7 business days after the returned product has been received and inspected. Your bank or payment provider may require additional time to reflect the refund.
For complete details, please review our Return & Refund Policy.
7. Prohibited Uses
You agree not to use our website or services:
For any unlawful or fraudulent purpose.
To violate applicable Indian laws or regulations.
To provide false or misleading information.
To interfere with the security or operation of our website.
To attempt unauthorized access to our systems or accounts.
To distribute viruses, malware, or other harmful software.
To copy, reproduce, or commercially exploit our website content without permission.
To abuse promotional offers, discounts, refunds, or other services.
To engage in activity that could harm XEVORA WORLD, our customers, or our service providers.
We reserve the right to restrict or terminate access to our website if these Terms are violated.
8. Intellectual Property
All content on the XEVORA WORLD website, including our logo, brand name, graphics, text, images, designs, and other materials, is owned by or licensed to XEVORA WORLD unless otherwise stated.
You may not copy, reproduce, modify, distribute, or commercially use our intellectual property without our prior written permission.
9. Limitation of Liability
To the maximum extent permitted by applicable law, XEVORA WORLD will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.
We are not responsible for circumstances beyond our reasonable control, including courier delays, natural disasters, technical failures, strikes, government restrictions, or other unforeseen events.
Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable Indian law.
10. Changes to These Terms
We may update or modify these Terms of Service from time to time. Changes will become effective when the updated Terms are published on our website.
Your continued use of our website after changes are published means that you accept the updated Terms.
11. Governing Law and Jurisdiction
These Terms of Service shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from or relating to these Terms or your use of our website shall be subject to the exclusive jurisdiction of the competent courts in [Mumbai, Maharashtra], India, subject to applicable law.
12. Contact Us
If you have questions about these Terms of Service, please contact us:
Store Name: XEVORA WORLD
Email: support@xevoraworld.com
Country: India